As Global HealthCare continues to change and grow, so do patient expectations of both medical and non-medical quality. On the curative side, Hospitals & Clinics are becoming increasingly aware of the pivotal role of Hospitality & Service Culture in the Patient Experience and the impact on the bottom-line. On the preventive & recovery side, Hotels & Resorts (and Retreats) are increasingly improving their Health & Wellness services for their guests. Hospitality in Health positions at the centre of that symbiosis and aims to bring Hospitality & Healthcare closer together, embodied in our motto: Guest Satisfaction enhances Patient Satisfaction. 

In essence, incorporating a “Hospitality Culture” in a HealthCare environment is a process of Change, a transitioning process from traditional Facility Management to value innovative Hospitality Management. Whether you need a content speaker to introduce Hospitality Strategies at board level, or a tactical consultant to guide your senior management team to implement a specific Hospitality concept, HIH is your partner.

For a full overview of HIH Products & Services click here.

Hospitality in Health works with:

• World-class Hospitals
• Health/Medical Resorts & Clinics
• Lifestyle & Wellness Resorts and Spa’s
• Luxury Hotels with dedicated healthcare facilities