About Hospitality in Health (HIH):
As Global HealthCare continues to change and grow, so do patient expectations in both medical quality and non-medical quality factors. On the curative side, Hospitals & Clinics are becoming increasingly aware of the pivotal role Hospitality & Service Culture plays in the Patient Experience, while on the preventive & recovery side, Hotels & Resorts are increasingly upping their Health & Wellness services for guests with lifestyle, healthy nutrition and holistic Spa & Wellness programs.
HIH positions at the centre of that symbiosis and aims to bring Hospitality and HealthCare closer together, hence our motto: Guest Satisfaction enhances Patient Satisfaction.
HIH works closely together with strategic partners worldwide from NYC to Amsterdam and from Dubai to Bangkok . We are “boutique” with very deep domain expertise in 2 very specific topics: Hospitality & HealthTravel. Our methodology for eg. investor cultivation is to bring international brand names of Hotel and Hospital developers and operators to the table who are keen to co-develop and/or manage sustainable Hospitality & Health facilities. We are change agents and we help develop. The value proposition we offer is bespoke, focused and highly personalized. HIH is featured on the International Medical Travel Journal (IMTJ), to view click here.
HIH Products & Services:
For a full overview of HIH Products & Services click here.
HIH clients include:
- World-class Hospitals
- Health/Medical Resorts & Clinics
- Lifestyle & Wellness Resorts and Spa’s
- Luxury Hotels with dedicated healthcare facilities
Why engage with Hoteliers in the HealthCare Industry?
Working working with talented Hospitality Management professionals will help Hospital leaders:
- incorporate a Service Culture to optimize the Patient Experience
- comply with accreditation of non-medical Quality Service Standards
- brand & position your health organisation more effectively
- improve Primary Care Center standards incl. health and lifestyle promotion
- interact with Patients about disease prevention and the healthcare delivery system
- transition from Facility Management to Hospitality Management
